Refund policy

At Fifted Cottonburgs, we want you to be completely satisfied with your purchase of our bamboo socks. If you are not fully happy with your order, we’re here to help.

Returns

You may request a return within 7 days of receiving your order.

To be eligible for a return:

  • The item must be unused, unwashed, and in its original packaging.
  • The product should be in the same condition as received.
  • Proof of purchase or order confirmation is required.

For hygiene reasons, used socks cannot be returned or exchanged unless the item received is damaged or defective.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved:

  • Refunds will be processed to your original payment method within 5–7 business days.
  • Shipping charges (if any) are non-refundable.

Damaged or Incorrect Products

If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery with clear photos of the item and packaging.

We will arrange a replacement or full refund at no additional cost.

Exchange Policy

We only replace items if they are defective, damaged, or incorrect.

Cancellation Policy

Orders can be cancelled before they are shipped. Once dispatched, cancellations are not possible.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Address:
Office No-23, 24 Avenue, Aazad Nagar,
Charholi Budruk,
Pune – 412105

Phone: 9730128957
Email: connect.kijike@gmail.com

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