Refund policy
At Fifted Cottonburgs, we want you to be completely satisfied with your purchase of our bamboo socks. If you are not fully happy with your order, weβre here to help.
Returns
You may request a return within 7 days of receiving your order.
To be eligible for a return:
- The item must be unused, unwashed, and in its original packaging.
- The product should be in the same condition as received.
- Proof of purchase or order confirmation is required.
For hygiene reasons, used socks cannot be returned or exchanged unless the item received is damaged or defective.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.
If approved:
- Refunds will be processed to your original payment method within 5β7 business days.
- Shipping charges (if any) are non-refundable.
Damaged or Incorrect Products
If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery with clear photos of the item and packaging.
We will arrange a replacement or full refund at no additional cost.
Exchange Policy
We only replace items if they are defective, damaged, or incorrect.
Cancellation Policy
Orders can be cancelled before they are shipped. Once dispatched, cancellations are not possible.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Address:
Office No-23, 24 Avenue, Aazad Nagar,
Charholi Budruk,
Pune β 412105
Phone: 9730128957
Email: connect.kijike@gmail.com
