Shipping policy

Thank you for shopping with KIJIKE. We are committed to delivering your bamboo socks safely and on time.

Order Processing

·        Orders placed before 12:00 PM are generally processed on the same business day after payment confirmation.

·        Orders placed after 12:00 PM are generally processed on the next business day after payment confirmation.

·        Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

We currently ship orders across India.

Estimated delivery timelines:

·        Within Maharashtra: 2–4 business days

·        Rest of India: 4–7 business days

Delivery times are estimated and may vary depending on your location, courier availability, weather conditions, public holidays, and other unforeseen circumstances.

Shipping Charges

·        Shipping is free across India.

·        No additional shipping charges will be applied unless clearly mentioned at checkout.

Order Tracking

Once your order is shipped, tracking details will be shared via SMS, email, or WhatsApp, where available.

You can use the tracking information provided to check the status of your shipment.

Delayed or Failed Deliveries

While we make every effort to ensure timely delivery, delays may occur due to:

·        Weather conditions

·        Courier or logistics service issues

·        Incorrect or incomplete shipping information

·        Public holidays

·        Unforeseen circumstances

KIJIKE is not responsible for delays caused by third-party courier or logistics services. However, we will make reasonable efforts to assist you with delivery-related issues.

Incorrect Shipping Address

Please ensure that your name, phone number, complete address, and PIN code are accurate when placing your order.

KIJIKE is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

If you notice an error in your shipping address after placing your order, please contact us as soon as possible. We will try to assist you if the order has not yet been shipped.

Damaged Packages

If you receive a package that appears to be damaged, opened, or tampered with, please contact us within 48 hours of delivery.

Please provide:

·        Order number

·        Photos or videos of the package

·        Photos or videos of the product received

·        A brief description of the issue

Our team will review the issue and assist you accordingly.

Contact Us

For shipping-related questions or support, please contact us:

KIJIKE – Fifted Cottonburgs

Address:
Office No. 23, 24 Avenue, Aazad Nagar,
Charholi Budruk,
Pune – 412105, Maharashtra, India

Phone: 9730128957

Email: connect@kijike.com